Every error in your process costs time and money – in economically challenging times, no company can afford unnecessary failure costs. This practical workbook guides you and your team step by step towards a nearly error-free, integrated business process.

What you do in 5 steps:
- Capture the entire process in a simple way.
- Record all errors in a list.
- Systematically connect the errors to the process.
- Develop lasting and secured solutions.
- Implement these solutions step by step, in the sequence of the process.

The result: All underlying causes of failure costs are systematically eliminated – the outcome is a nearly error-free process from start to finish.

"During our last session we will complete this project together. Once again, I am very impressed with what has been achieved."
Head of Maintenance & Facility Management

"Finally in a proper book! I have always kept my notes on it well preserved."
LEAN Manager, Consumer Goods Chain

“Failure Costs? Seriously?”, a small investment that already pays for itself with the first corrected error.